Feature Requests

Overjoy sequence emails don’t currently include an unsubscribe link. Customers can only stop messages by replying. Requesting a built-in unsubscribe option to improve user experience and meet basic email best practices.

Could you please add two new columns to the main Campaigns dashboard ( https://app.overjoy.ai/campaigns )? I need to see: Number of Placed Orders Total Order Value Having these metrics visible directly in the main table would allow us to track the direct ROI and performance of our campaigns.

A customer requested the addition of columns in the Campaigns dashboard to display the number of new customers, total orders, and total order amount for each campaign. This would give users clearer insights into campaign performance and allow them to track key order metrics directly within the dashboard.

A customer requested the option to generate a report of ongoing campaigns, similar to the daily digest, or to have this information incorporated into the daily digest itself, making it easier to track and monitor all active campaigns in a single, consolidated view.

We are sending more and more individual emails to leads so we can customize details to the business. It would be really helpful if we could track opens and clicks from those individual emails to see whats working.

Would love a feature that lets you mark a store as closed. I have a niche product and check every lead's website before adding them to a campaign, and see a lot of defunct websites/closed notifications on their Google listing. It would save someone else the trouble of looking through stores that are closed

A customer requested the ability to select a specific number of leads when moving leads between campaigns. Currently, the system only allows selecting all leads, which prevents splitting large campaigns or sending from multiple email addresses.

We’d love a way to identify new Faire accounts that may have come from our Overjoy outreach but didn’t use our Faire Direct link. Right now, Overjoy only lets us search by company name, and small variations (like spacing or abbreviations) often fail to match. It would be incredibly helpful if Overjoy could cross-reference customer details—including company name, contact person, address, phone, and email—with fuzzy matching or proximity logic. This would help sellers track new customers more accurately, measure outreach effectiveness, and avoid losing lifetime Faire commissions when buyers sign up directly. Until then, could you share how to manually search by more than just company name (e.g., by address or email)? This feature would be a big win for all Overjoy users who rely on Faire integration for accurate attribution and performance tracking.

We're exploring ways to integrate Overjoy with Airtable for some projects that don't quite fit within Overjoy itself. For example, we're tracking customer migration between products in Airtable with stage information we'd like to reference alongside our sales pipeline.

We'd like to have separate pipelines for retail and foodservice, rather than relying on filters as a workaround.